Support address

For all questions, contact us via

support@d9t.de

Standard Support

Support for your user account

Free for all, including free accounts.
Includes questions regarding your user account, payment options, TLS/SSL certificates, domain handling, e-mail forwarding.

Support for operations (high level)

Free for all, including free accounts.
Includes questions regarding READY API, scalability (RAM, Disk), stability (not application-related), performance (not application-related).

Support for operations (low level)

Free for all paid accounts.
Includes questions regarding scalability, stability, performance and development-environments, also application related but not individual application configuration, code analysis or analysis of issues regarding or induced by the application.